Effective Date: April 8, 2025

 

1. Marketing Terms of Service

By providing your phone number, you consent to receive up to three marketing promotions via text message and/or email from Simply Fresh Cleaners per month. To discontinue receiving SMS messages, text "STOP" to the provided number. Upon sending "STOP," we will confirm your unsubscribe status via SMS, after which you will no longer receive messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you. If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected]. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for messages sent to you from us and to us from you. You will receive up to 3 messages per month. For questions about your text or data plan, contact your wireless provider.​

 

2. Privacy Policy

At Simply Fresh Cleaners, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website (the “Site”) and mobile application (the “App”). By using our Site or App, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information from you when you visit our Site, register on our Site or App, or download our App. This information may include:

• Personal Information: Name, contact information (such as postal and email addresses, and telephone numbers).​

• Garment Information: Details about your garments, including any special requests or instructions.​

• Device Information: Domain name, browser type and operating system, web pages viewed, links clicked, IP address, length of time visited on our Site, referring URL, access time, device ID, and other related information.​

Use of Information

The information we collect is used to:

• Provide, operate, and maintain our services.​

• Improve, personalize, and expand our services.​

• Understand and analyze how you use our services.​

• Develop new products, services, features, and functionality.​

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.​

• Process your transactions and manage your orders.​

• Send you text messages and emails.​

• Find and prevent fraud.

Sharing of Information

We do not share or sell our customers' information for the purposes of marketing or selling products and services other than those offered by Simply Fresh Cleaners. We may share your information with third parties to help us use your information, as described above. For example, we use third-party services to process payments and send communications.​

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.​

Your Rights

You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at 513-943-0700.

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3. Terms of Service

Use of the Site and App

By accessing our Site or App, you agree to use them only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site or App. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Site or App.

Intellectual Property

All content included on the Site and App, such as text, graphics, logos, images, and software, is the property of Simply Fresh Cleaners or its content suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights.

Limitation of Liability

Simply Fresh Cleaners will not be liable for any damages of any kind arising from the use of this Site or App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.​

Changes to This Policy

We may update our Privacy Policy and Terms of Service from time to time. We will notify you of any changes by posting the new Privacy Policy and Terms of Service on this page. You are advised to review this page periodically for any changes.​

Contact Us

If you have any questions about this Privacy Policy or Terms of Service, please contact us at:

• Mobile: 513-943-0700

• Mailing Address: 810 Ohio Pike, Cincinnati, OH 45245